Account & Profile
How do I register a POS account?
Download app on google play, search poswheeler, install and open. Then click on Register button and fill in email, password and Business name and your done.
How do I reset my password?
To reset your password, click on the "Update Register and Passwords" button on the login page. Follow the instructions sent to your to create a new one.
Basic Setup
How do I setup Items?
Click on a Category department on the top panel, then Click on a Group department on the side panel to display a item list or an empty item list, you will see a purple ADD ITEM button as the first button, click this button and fill in details of your item and click save and exit buttom to add the item
How do I setup Table Map?
Navigate to DINE IN button > DESIGN TABLE FLOOR MAP option > Click anywhere on the map screen to add and delete tables and walls
Printer Setup
How many printers does the pos system support?
POS Wheeler supports as many printers as you require, items can be redirected to specific printers. However, each printer needs a tablet terminal to connect to, as the printing is redirected to the tablet to do the printing.
How do I setup default kitchen and bar printer for printing the orders?
Go to your kitchen printer terminal and click on button Print|SETTINGS > select option REDIRECT PRINTING > take a photo of this screen with the terminal id. Note kitchen printer screenshot. Go to your bar printer terminal and click on button Print|SETTINGS > select option REDIRECT PRINTING > take a photo of this screen with the terminal id. Note bar printer screenshot. Now go to each of your terminals and fill in the redirect printing to be forwarded to kitchen printer from the screenshot 1, and bar printing to be screen shot 2 terminal id. Must setup for each terminal as each terminal will forward to same default printers.
How do I redirect items to a particular printer?
Close the app and reopen the application. Now if you click on any items it will let you redirect to the specific terminal id that conects to the printer. It requires a blank order screen to activate this option.
Item Modifications Setup
How do I setup standard item modifications?
Go to your category department on the top panel > on your right panel scroll to the bottom where it says MOD as your group button > Click on MOD button and you will see an ADD ITEM button > click on ADD ITEM to add or edit your Modifications such as extra chill, no sauce, skim milk, large coffee, etc.
How do I use standard item modifications?
Click on your item on your order list until it hightlights blue, then select a modification you created from previous step and it will add it onto your item.
How do I setup custom modifications on the spot?
on each item you ordered on the order list, click on the letter M and this will enable you to create custom modifications for that item on the spot.
Still need help?
Our support channel is open 24/7. Send us an email at contact@poswheeler.com.